Flat for Education now has four account roles: Admin, Support Admin, Teacher and Student. The new Support Admin role is for the people who run the school behind the scenes (IT contacts, finance teams, senior leaders) and need to manage the account without teaching.

• Full management access: billing and subscription, People (invite and remove teachers and students), school settings, integrations and the Usage Dashboard.
• No teaching tools: no classes, no assignments, no student work to review.
• No licence seat used: add as many Support Admins as your school needs. If someone holds the Admin role only to see billing, switching them to Support Admin frees a teacher seat at no extra cost.

Admins and Support Admins assign roles from the People section. See roles and permissions for what each role can do, or read the blog post.